About Us

Who We Are: The Authority on Cruise Refunds

We are CruiseCancellations.com, and we exist for one reason: to bring clarity, confidence, and control to one of the most confusing parts of travel—the cruise cancellation process.

We Update our data every two weeks so that we can provide up to date policy information to our users.

Founded by a team of former industry insiders and data science experts, we recognized that the multi-page, complex Ticket Contract used by every cruise line is designed to protect the company, not the consumer. Our solution is the Cruise Refund Calculator—a proprietary tool built to translate that dense legal language into a clear, immediate financial estimate.

Our Vision

Our Expertise: The Data Behind the Calculator

We collect our data from official Cruise guidelines . We Update our data 2 times a week .We continuously analyze and update the system based on the official, public penalty tiers for all major lines: Carnival, Royal Caribbean, Princess, Disney, and more.

Our Mission

Our Commitment to Accuracy: Our Data is Updated once every two weeks

We are committed to providing the most reliable refund estimates online. We rigorously update or data once every two weeks so that we don't miss out any new update. Our goal is to empower you to make financially sound decisions about your booking, whether you are planning to cancel, reschedule, or finalize a travel insurance purchase.

People First

Why Trust CruiseCancellations.com? We provide transparency in a system designed for opacity. We don’t book cruises; we help you understand your rights and your money. Every figure is derived directly from the official, published policies of your cruise line.

Our Leadership

Miles Green

Founder & CEO

Cruise Veteran

Carnival Ops Team

Lisa Alison

Co-Founder & Chairman

Journalism Student

Daniel Robertson

Co-Founder & Board Member

Data Scientist

Una Lopez

Chief of Staff

HR Manager

Mike Doe

Head of Product

Lead Designer

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Amazing team members

Doing amazing job everyday