Who We Are: The Authority on Cruise Refunds
We are CruiseCancellations.com, and we exist for one reason: to bring clarity, confidence, and control to one of the most confusing parts of travel—the cruise cancellation process.
We Update our data every two weeks so that we can provide up to date policy information to our users.
Founded by a team of former industry insiders and data science experts, we recognized that the multi-page, complex Ticket Contract used by every cruise line is designed to protect the company, not the consumer. Our solution is the Cruise Refund Calculator—a proprietary tool built to translate that dense legal language into a clear, immediate financial estimate.
Our Vision
Our Expertise: The Data Behind the Calculator
We collect our data from official Cruise guidelines . We Update our data 2 times a week .We continuously analyze and update the system based on the official, public penalty tiers for all major lines: Carnival, Royal Caribbean, Princess, Disney, and more.
Our Mission
Our Commitment to Accuracy: Our Data is Updated once every two weeks
We are committed to providing the most reliable refund estimates online. We rigorously update or data once every two weeks so that we don’t miss out any new update. Our goal is to empower you to make financially sound decisions about your booking, whether you are planning to cancel, reschedule, or finalize a travel insurance purchase.
People First
Why Trust CruiseCancellations.com? We provide transparency in a system designed for opacity. We don’t book cruises; we help you understand your rights and your money. Every figure is derived directly from the official, published policies of your cruise line.
Our Leadership
Miles Green
Founder & CEO
Cruise Veteran
Carnival Ops Team
Lisa Alison
Co-Founder & Chairman
Journalism Student
Daniel Robertson
Co-Founder & Board Member
Data Scientist
Una Lopez
Chief of Staff
HR Manager
Mike Doe
Head of Product
Lead Designer
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Amazing team members
Doing amazing job everyday
